Our policy is you may return an item(s) which are unused and in original packaging up to 15 days after receiving them.
This does not include Bikes, Boats, and Clearance items which are final sale. Please make your return request through email (info@livoutside.ca) noting the item (s) you would like to return.
Those items must be in their original packaging and in the very condition you received them.
Please note that we have a ‘Restocking Fee’ of 15% for any and all products returned if you had received free shipping with your order. If your original shipping and handling was a higher rate than 15% of the purchase that will be the charge instead.
So please insure proper compatibility before proceeding with an order. You are responsible for the full cost of shipping your return back to us.
There may be certain items that are Non-Refundable and cannot be returned such as various wearables/underwear
All Clearance items are Final Sale. Weekly Deals + Specials offer the same return and exchange policy as regular items.
