FAQs

1. Do you price match?

Yes. If you find an identical item before purchase at a verified retailer at a lower price, we’ll match it.

Requirements:

  • Same model, size, and in-stock

  • Price excludes shipping or discount codes

Once verified, we’ll adjust your order or issue a credit.

2. Do you ship across Canada?

Yes! We ship to all provinces and territories. Rates and delivery times are calculated at checkout.

3. How long does delivery take?

  • Major cities: 2–5 business days

  • Remote areas: 5–9 business days
    Tracking info is provided once your order ships.

4. Can I pick up my order in store?

Yes! Pickup is available at our Bracebridge, Ontario location:

271 Ecclestone Dr, Bracebridge, ON

 

General FAQs – LivOutside.ca

Mountain Biking FAQs

1. How did mountain biking get started?

Mountain biking evolved from off-road cycling pioneers seeking adventure on dirt trails, rocky terrain, and steep descents. Bikes were adapted with wider tires, stronger frames, and suspension to handle technical trails safely.

2. Why ride a mountain bike?

Mountain biking lets you explore trails, forests, and mountains while improving fitness, balance, and confidence. Wider tires, suspension, and proper gearing give better traction, control, and comfort on rough terrain.

3. Can I convert a regular bike into a mountain bike?

Not really. True mountain bikes are purpose-built with reinforced frames, geometry, and components to handle off-road conditions safely. Adding a suspension fork or wider tires to a regular bike won’t match the performance or durability of a proper mountain bike.

4. How do I choose a mountain bike?

Consider wheel size, suspension type, and tire width:

  • Wheel sizes: 27.5” or 29”

  • Suspension: Hardtail (front only) for smoother trails, full suspension for technical terrain

  • Tires: Wider tires improve traction; narrower tires roll faster on smoother trails

5. What gear is best?

Quality gear improves safety and performance:

  • Lightweight, durable frames

  • Tires suited to trail conditions

  • Suspension and brakes that match your riding style

Investing in good gear pays off in comfort, control, and fun.

6. What tire pressure is ideal?

It depends on rider weight, terrain, and tire width. Lower pressure increases traction and comfort on technical trails; higher pressure rolls faster on smoother paths. A good trail pump and digital gauge are recommended.

7. Do I need suspension?

  • Rough trails or technical terrain: Full suspension improves control and comfort

  • Smoother trails or XC riding: Hardtail is sufficient

8. Why mechanical brakes vs. hydraulic?

Mechanical disc brakes are reliable and easier to maintain, while hydraulic brakes offer stronger stopping power but require more upkeep. Both work well depending on your preference and trail conditions.

9. Clipless or platform pedals?

  • Clipless pedals: Offer more pedaling efficiency

  • Platform pedals: Allow more footwear flexibility and simplicity

10. How do I stay safe and warm?

  • Layer breathable clothing to manage sweat and temperature

  • Wear gloves, helmet, and protective gear

  • Carry tools, a repair kit, and water

Paddle Sports FAQs

1. How did paddle sports get started?

Paddle sports—kayaking, canoeing, and stand-up paddleboarding—originated from river exploration, adventure travel, and traditional watercraft use. Modern designs focus on stability, speed, and versatility for recreation or adventure.

2. Why paddle?

Paddling is low-impact, builds strength, improves balance, and allows access to lakes, rivers, and coastal areas. It’s a great way to explore nature while getting a full-body workout.

3. Can I convert a recreational kayak or SUP for all conditions?

Not really. Purpose-built boards and kayaks are designed for specific water types:

  • Touring kayaks/SUPs: Long-distance stability

  • Whitewater kayaks: Maneuverable and durable for rapids

  • Using the wrong type can reduce safety and performance

4. How do I choose paddle equipment?

  • Kayaks & SUPs: Choose based on water type, skill level, and stability needs

  • Paddles: Blade shape and shaft length affect control, speed, and comfort

  • Accessories: PFDs, spray skirts, and waterproof storage are essential

5. What gear is best?

High-quality gear makes paddling safer and more enjoyable:

  • Durable hulls and boards

  • Adjustable paddles

  • Proper footwear, gloves, and PFDs

6. How do I paddle efficiently?

  • Adjust paddle length to your height and water conditions

  • Longer paddles give more leverage; shorter paddles give faster cadence and control

  • Maintain a consistent stroke for endurance and balance

7. Are there handwear solutions?

  • Water-resistant gloves help in cold or windy conditions

  • Spray skirts and paddling jackets protect hands and body from splashes

  • Layering and moisture-wicking materials keep you warm